Privacy Policy
This Privacy Policy explains how Twenty Labs Co., Ltd ("Twenty Labs", "we", "us") collects, uses, and protects information when you visit our website or engage us for software services.
This document is a general template provided for transparency and is not legal advice. Please review it with qualified counsel before relying on it.
Information we collect
We collect information you provide directly, such as your name, email address, company, and the contents of any message you send us through email or our contact channels.
When you visit the site, we may automatically receive standard technical data such as your IP address, browser type, and pages viewed, through privacy-respecting analytics.
How we use information
We use the information to respond to enquiries, provide and improve our services, fulfil contractual obligations, and communicate about projects you have asked us to work on.
We do not sell your personal information.
Sharing and disclosure
We share information only with service providers who help us operate (for example hosting and email), under confidentiality obligations, or where required by law.
Data retention
We keep personal information only for as long as necessary to fulfil the purposes described here, to comply with legal obligations, and to resolve disputes.
Security
We apply reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. To make a request, contact us at the address below.
Cookies
The site uses only essential cookies and privacy-respecting analytics. You can control cookies through your browser settings.
International transfers
We are based in Vietnam. If information is processed outside your country, we take steps to ensure it remains protected consistent with this policy.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
Contact
Questions about this policy can be sent to founder@thetwentylabs.com.